Payment Policy

Effective Date: June 18, 2025

At The Backyard Adventure Co., your security and peace of mind are our top priorities. We offer a variety of trusted, secure, and easy-to-use payment options to ensure a smooth checkout experience.

1. Accepted Payment Methods

We currently accept the following payment options on our Shopify store:

💳 Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover

Your card information is processed securely through Shopify Payments and is never stored on our servers.

🧾 Shop Pay

An accelerated checkout experience by Shopify. Save your details securely and check out faster next time.

🅿️ PayPal

Pay quickly and securely using your PayPal account. You’ll be redirected to PayPal to complete your purchase and then returned to our site.

🅰️ Apple Pay & Google Pay

Available for customers using supported browsers and devices. These are fast, secure, and encrypted methods ideal for mobile checkout.

2. Currency

All transactions are processed in Canadian Dollars (CAD) unless otherwise noted. If your card is from a different country, your bank may convert the currency and apply a small foreign transaction fee.

3. Security & Data Protection

We take security seriously. Our store is PCI DSS compliant and uses SSL encryption to protect all sensitive information.

  • 🔐 Encrypted Checkout: Your payment and personal details are encrypted using industry-standard technology.
  • ✅ Secure Gateways: All payments are handled by Shopify Payments and trusted providers like PayPal.
  • 🔒 Privacy: Please refer to our [Privacy Policy] for more on how we handle your information.

4. Order Confirmation & Receipts

Once your payment is approved, you’ll receive:

  • An email confirmation with your order summary
  • A digital receipt for your records

Didn’t receive one? Please check your spam folder or contact us.

5. Fraud Prevention

To ensure a secure shopping environment:

  • We may perform verification checks or request additional info to confirm identity
  • Suspicious transactions may be delayed, held, or cancelled at our discretion

6. Need Help?

If you experience payment issues or have billing questions, we’re happy to help.

📧 Email: support@thebackyardadventureco.com 
📞 Phone: 1-647-560-9145
📍 Address: 201-1065 Canadian Place, #1086, Mississauga, Ontario, Canada L4W 0C2
🕘 Hours: Monday to Friday, 8 AM – 4 PM EST

7. Policy Updates

We may update our accepted payment methods from time to time. Please refer to this page for the most current information.